Since it is important to us that you feel secure and comfortable both when you visit our hotel and when you visit our website we want to take this opportunity to inform you about how we will handle your data.
The protection of your privacy is very important to us. We have therefore designed our website in such a way that it can be used anonymously. We only use any information received and stored during your visit to our website for internal purposes and to improve the design of our website. An exception to this rule is made where it is necessary to use this information in defence against accusations of criminal offences or that threaten the functional capability of our website. We therefore record e.g. the IP address of your computer, but this is then analysed anonymously. We do not collect data concerning personal information or individual behaviour.
All the details that you give us as part of your contact with us are only used to process your enquiry. Your details are not given to third parties.
We require your personal details for online reservations so that we can arrange for your stay at the GRAND ELYSEE to be as pleasant as possible. Your details are only used to provide you with the services included in our contract and are of course treated in full confidentiality. As part of the online reservations process you will automatically be referred to the Online Booking System of our carefully chosen cooperation partner Trust International Hotel Reservation Services GmbH, who will process your reservation for us. This company is obliged to comply with data protection regulations.
Data protection measures
In order to protect your data from unwanted access we use a cryptographic procedure on some pages. This is particularly relevant when you transfer data as part of a booking enquiry. Your details are transferred using a SSL system (Secure Socket Layer). This procedure is not used when you are only requesting generally available information from us.
Data protection representative
Our commercial data protection representative will be happy to provide you with information on the subject of data protection:
Dr. Uwe Schläger, datenschutz nord GmbH
Ansprechpartnerin: Dr. Irene Karper
Tel. 0421 69 66 32 54