Reviews - Elysée Hotel AG Hamburg

Book now

- +

Rothenbaumchaussee 10
20148 Hamburg

Back to top

Customer's reviews

09.05.2017 |
|

„Grand Élysée is a great place to stay”

„Our American friend living in Hamburg recommended Grand Élysée to us. It was nice he perfect place from which to explore Hamburg for two days. We will definitely stay here again. Costumer service was outstanding--maybe the best we have experienced. Tim S.”

09.05.2017 |
|

„My girl seemed new and timid. But was fine”

09.05.2017 |
|
09.05.2017 |
|

„Very nice hotel, but could be in any city”

„Almost perfect, but it could have been in any city. It is not what I will remember from our stay at Hamburg.hotels.com.The man at the desk didn't understand the bill, and that was a little worrying..Make your own rolls and pastries and only serve fruit that are in season.”

08.05.2017 |
|

„Tandis”

„Very good Service, Clean and in walking distance too city center!.hotels.com”

08.05.2017 |
|

„to few people at the desk - queu.unstable wifi.unstable wifi hade to wait and re log often”

08.05.2017 |
|

„Super”

„Super”

05.05.2017 |
|

„Excellent experience!”

„We had a very nice stay at the hotel, the park nearby was big so it was no problem to walk our dog out. Dammtor station close and of course Iron Maiden concert in Barclaydcard Arena!”

05.05.2017 |
|

„Great place for a long weekend in Hamburg”

„The Grand Elysee Hotel is very conveniently located at 5 min walk from the Damtor S-bahn station and about 20 min walk from the lake in the centre of Hamburg. The service is excellent, the rooms are spacey, beautifully furnished and immaculately clean. The staff is friendly, supportive and fluent in English. Last, but not least - the spa complex (14 m swimming pool, jacuzzi, sauna...) is a fantastic place to relax and recover with the amazing underwater pictures on the walls. For me and my wife this was an unforgettable long weekend.”

03.05.2017 |
|

„The best hotel of our trip through Germany”

„it is clear for the staff that the client must be happy all the time with the hotel service, everybody enjoyes to help you in the best way, my family and me felt like at home, thanks to all of you!”

03.05.2017 |
|

„Exelent”

„Just perfect. ”

03.05.2017 |
|

„Short Break”

„Lovely hotel in a nice quiet area. A few minutes walk from Dammtor rail & bus station and about a 10 minute walk to the city centre. Room was a good size, a very comfortable bed, overlooking a peaceful garden courtyard so we were able to leave the windows open at night rather than having to use air conditioning, nice clean bathroom, usual mini bar, sadly there was no tea or coffee in the room so two bottles of water instead of one would have been welcome. I had booked online for two rooms, one with twin beds for our adult sons and one with a king for myself and husband, both rooms were next to each other but unfortunately our sons' room also had a king bed. We spoke to Lucas at front desk who was apologetic and moved our sons to another room with twin beds, though still on the same floor. Breakfast was busy as expected due to the size of the hotel, the first day we had breakfast we arrived around 9.45 we were ushered through to a section away from the main restaurant which was much quieter though it had the same items to the main section, after around 35 mins the waitress came over to tell us everything was being cleared away even though the breakfast times state Mon-Fri 06.30-11.00. We mentioned this to front desk who told us we should have been moved into the main area to continue breakfast, so they offered us a partial refund. Breakfast the second day was much more successful and we were very well looked after by the restaurant staff. We didn't get the chance to eat at any other of the hotel restaurants though we did have a relaxing drink while listening to the jazz band, a very civilised way to wind down after a busy day. We single out both the concierge and Lucas at front reception desk for praise. They were both extremely well mannered and a credit to the hotel. The concierge arranged our visit to the Stadium Tour at St. Pauli to which we were grateful. Despite minor problems which were quickly rectified we would definitely stay at the Grand Elysée again on our next visit to Hamburg.”

03.05.2017 |
|

„Great hotel”

„We stayed here for the May Day bank holiday weekend whilst visiting friends in Hamburg. We normally stay in boutique hotels. We were very impressed with the hotel. We had a lovely big room overlooking the park for a reasonable price. It was very clean and comfortable. We ate in 2 of the restaurants. The food and service were excellent. I very much enjoyed my experience of staying in this hotel. Nothing was too much trouble for the staff and I would definitely return”

03.05.2017 |
|

„Very nice hotel”

„Nice hotel, super staff and service. Perfekt breakfast.”

02.05.2017 |
|