Reviews - Elysée Hotel AG Hamburg

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Rothenbaumchaussee 10
20148 Hamburg

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Customer's reviews

05.04.2017 |
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04.04.2017 |
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„Great for a minivacation”

„We has a great stay in a big alcove rom fitting a family of four. We really enjoyed the spa and pool area, it was spacious and kid friendly. Room service was wonderful and room clean, Cosy and comfortable. Breakfast was nice with good service and the staff was very nice. The location was good, ten minutes walk to the water and to minutes to the train/bus. We would love to come back:)”

03.04.2017 |
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„Edward”

„I have syayed many times in your hotel and as usual everything was excellent”

03.04.2017 |
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„Great hotel with a bad experience”

„I got a room that was not clean and had to go back (with a late arrival).hotels.com.Better arrival and better appologizes as I was tiered. I would not expect this from a hotel from this level and costs.”

02.04.2017 |
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„Elysee Excellent Experience”

„Your hotel didn't have a corporate rate. I loved the hotel and staff and location. But the price needs to be adjusted. May have to choose another hotel next time for that price. 25 euros for breakfast is sehr teuer for eggs and bacon. Come on!.Get some who speaks native English. I didn't understand some of the charges. Paid out means TIPS in English..COuld not log on at all. Had to use 1.1.1.1 secret code. Nice young man Nicholas came to my room. He was fabulous. You need more employees like him”

01.04.2017 |
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„Fantastic hotel with excellent customer service”

„This a place to stay when visiting Hamburg. Everything is top notch and the customer service was very keen to take care of our request, a special thanks to Mr Philip Brandt at the reservation department, Felix at the reception, John at the concierge Our recommendation is to book directly on the hotels website. ”

31.03.2017 |
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30.03.2017 |
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„Another quality stay”

„As a business we stay here for our trips to Quickborn.The hotel is fantastic.Staff are friendly and helpful and the customers and staff we bring to stay enjoy the experience of the hotel and Hamburg a great deal.It set the whole tone for our stay in the Hamburg area.Fantastic”

30.03.2017 |
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„Clean, efficient, comfortable”

„My one suggestion: More attention to the many guests who do not speak or read German. The only newspapers I found are in German and the only televisions channels are in German. I wish the hotel would subscribe to the Financial Times or the Guardian and would buy an English language news channel such as the BBC or CNN.”

29.03.2017 |
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„nice hotel”

„nice hotel to stay,nice staff to serve you and high efficiency..need better service like attitude, speed.”

29.03.2017 |
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28.03.2017 |
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„Annelise”

„We have stayed at the hotel 10 times and we enjoy every time.”

28.03.2017 |
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27.03.2017 |
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„10/10”

„Excellent fam trip! 10/10”

27.03.2017 |
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„Excelent”