Reviews - Elysée Hotel AG Hamburg

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Rothenbaumchaussee 10
20148 Hamburg

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Customer's reviews

01.08.2019 |
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„Ballestad”

„Very excellent?”

01.08.2019 |
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„Really Nice hotel”

„Big room, good bed, very good breakfast, we thought it was a bit warm in the room, we had the aircondition on full. ”

31.07.2019 |
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- No further comments -

30.07.2019 |
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„X”

„X. Obviously, the cleaners had done the vacuüm cleaning of the room first before cleaning the rest. That means that the carpet looked like a hundred people had been walking in the room. A very unpleasant sight. . No. No. No”

30.07.2019 |
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„Malsenafi@hotmail.com”

„It is very beautiful in your beautiful hotel and I will definitely repeat my visit to you and thank you for your good dealings with the customers.”

29.07.2019 |
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- No further comments -

29.07.2019 |
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„Excellent!”

„Service, food and cleanliness was excellent. ”

29.07.2019 |
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„Very Good Review”

„The stay was very nice, the hotel room was nice and very much like the hotels Molton Brown amenities. The location was also very nice, safe, quiet, good walking area, I very much recommend this hotel to anyone staying in Hamburg. As a restaurateur myself i would recommend the front desk or concierge have some good upper end restaurant recommendations. Plus I expected to have bellman or someone help us to the room, it took a while to figure out that i needed to use my door key to turn on lights and AC, even after calling the front desk they said just give it 15 minutes - yes but first you have to use the door key card.. Hotels.com. the server was overwhelmed with at one time 13 plus tables just outside, it was hard for her to keep up, not a bad server it's more fault of management however the manager was working hard at helping. I'm in the fine dining business and understand how it happens”

29.07.2019 |
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„A lovely hotel.”

„Happy to recommend this hotel for business or leisure. . I used the cafe twice the first time all was good. The second time service was rushed and the quality was average. Don't rush around! Stay calm. Inconsistency and portion size need to be reviewed . Rushed ... stay calm and smile more. Over familiar service. I needed two towels I was questioned why!! It was untidy used towels everywhere. Be kind and smile! It was clear to us that the staff were not happy. We didn't return . We had an outstanding welcome. We waited too long for luggage to be delivered and car to be returned ”

29.07.2019 |
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- No further comments -

28.07.2019 |
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„excellent”

„Everything was excellent.”

28.07.2019 |
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„Beyond Expectations ”

„So much more than we expected ”

28.07.2019 |
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„A Gold Star”

„From the moment you walk through the front entrance, you are warmly greeted by doorman and front desk reception. The rooms are spacious and decorated nicely. The bathroom is roomy and has a range of quality toiletries. The wellness centre is a great addition, relaxing and the gym is well equipped. It's simply a lovely hotel to enjoy, the breakfast is great, room service is very reasonable with no service charge and you are able to open the windows.”

28.07.2019 |
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- No further comments -

28.07.2019 |
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- No further comments -