Reviews - Elysée Hotel AG Hamburg

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Rothenbaumchaussee 10
20148 Hamburg

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Customer's reviews

28.10.2019 |
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„Amazing experience ”

„An amazing 4 day trip, great food, great stay and lovely rooms! The spa was also I lovely treat! . Wifi”

28.10.2019 |
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„Twice as nice as Nice”

„Nice hotel. Nice room. Nice location. Nice breakfast. Nice staff. Nice city. Nice stay.. No. Internet could have been faster. Would have been cool if you could cast/stream from your mobilephone etc directly to the tv in the room. See earlier. A bit crowded. No “stand in line” policy (from guets). May be a culture thing. Nice friendly staff at desk. ”

28.10.2019 |
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„Because it's all about people. Best service possible. ”

„The hotel is good. The facilities are good. The location is good. But it's all about people at the end of the day, and not once I had not the best service possible. Coming as early as 8:30 and still the receptionist doing every possible thing to avail a room for me? With a big smile? With a casual chat that felt like welcoming and assuring?! Going to the swimming pool with my 5 years old kid and everyone is helping, smiling, making sure we are happy? I loved the people of GRAND ELYSEE Hamburg more than anything. They made the stay awesome. And by the way: The hotel (as facilities, rooms, etc) is really good. But again, it's all about people. Thanks.”

27.10.2019 |
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„Friendly and helpful front desk staff. Very good size room and bathroom. My only recommendations concern room facilities, 1) tea and coffee facilities, 2) ironing board and iron, would be convenient.”

27.10.2019 |
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„We had a fuse go in our room and requested it fixed as quickly as possible, as the entire room didn't have lights or electricity. As we were getting ready to leave for an appointment, we were in a bit of a hurry and after waiting 30 minutes, we contacted the reception a second time to request it fixed. The concierge was rather short with us and extremely unhelpful. After an hour, when we had to leave someone finally showed up to fix the fuse. A less than stellar experience. ”

26.10.2019 |
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- No further comments -

26.10.2019 |
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- No further comments -

25.10.2019 |
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- No further comments -

25.10.2019 |
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„Good place to stay in Hamburg”

„Really nice hotel, immaculate and good service. Let down by the lack of hot beverage facility in the bedroom, which I found inconvenient over a three day stay. Had to go downstairs or order from room service if I wanted a cup of tea.. I would expect tea and coffee making facilities in the room in a hotel of this quality. Really that is the only improvement in what was otherwise a great room and hotel.”

25.10.2019 |
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„The hotel of choice in Hamburg”

„A seamlessly expe”

24.10.2019 |
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- No further comments -

21.10.2019 |
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„Great hotel overall”

„Great Hotel overall. Could be more child-friendly”

21.10.2019 |
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„Stay at the Grand Elysée Hotel”

„Perfect weekend at the Grand Elysée Hotel. The accommodations et services were great! Thank you again. ”

20.10.2019 |
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„Excellent stay”

„For once a hotel that lives up to the online pictures. Nice spacious room, service minded staff, excellent breakfast and a lovely spa. We will certainly be back.”

20.10.2019 |
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„Everything just perfect”

„This is the ultimate get-a-way experience for an exceptionel stay in Hamburg”