Reviews - Elysée Hotel AG Hamburg

Book now

- +

Rothenbaumchaussee 10
20148 Hamburg

Back to top

Customer's reviews

05.12.2016 |
|
05.12.2016 |
|

„Excellent stay”

05.12.2016 |
|

„Cancellation policy”

„I had booked a night as part of a business trip to Hamburg. My itineary changed due new inportant meetings in Paris, and therefore I tried to cancel my hotel room several days in advance. However, you did not allow me to cancel my hotel room! The end result is that I have paid full price for an expensive hotel room for a night which I was not able to use. This is completely unacceptable for a business class hotel. Therefore, I do not intend to book at the Grand Elysee again, nor recommend it to my business partners.”

05.12.2016 |
|
05.12.2016 |
|
05.12.2016 |
|

„A fantastic stay in Hamburg”

„We had a great weekend in Hamburg. The hotel is perfect located and the staff is friendly. We are looking forward to go back to Hamburg soon - and we will comee back to Grand Elysee.”

05.12.2016 |
|
05.12.2016 |
|
05.12.2016 |
|
05.12.2016 |
|
05.12.2016 |
|

„A pleasure as always”

„Once again a very pleasent stay at the Grand Elysee. Very good service, nice rooms and a fantastic breakfast. Nice surroundings/foyer where our kids love to watch the fish and parrots - and not to forget the bowl of candy for the small Elysians. Nice little details such as slippers for the kids. This time we were so lucky to be upgraded for a suite - Thank you:-)”

05.12.2016 |
|

„Comfortable Hotel in a Central Location”

„We had one night at the Grand Elysee. We arrived at lunchtime and was promptly checked in (even though we arrived before check in time) which was appreciated. At check in, we were given great information about the area and the Christmas Markets we could visit (which was one of the reasons for our stay). We also tried to use the concierge service to book tickets to Miniatur Wunderland but found it unattended each time we tried (but this was no problem as it was easy enough to book a reservation online). We enjoyed the breakfast selection and check out was a breeze. ”

05.12.2016 |
|

„Best Hotel Ever”

„It was, as usual, a pleasure. I will recommend to others, as well, and we will see each other soon. Until next time, have a wonderful day ahead!”

04.12.2016 |
|

„Very friendly service ...”

„We had a truly wonderful stay. Great reception, service, hospitality and help. Thanks for a great upgrade. We look forward to the next visit!”

04.12.2016 |
|

„Very good”

„We stayed in the hotel for 2 nights I a family room. ”