Reviews - Elysée Hotel AG Hamburg

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Rothenbaumchaussee 10
20148 Hamburg

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Customer's reviews

07.11.2019 |
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„Home Hotels”

„Gives always a comming home feeling. Nice and friendly staff. ”

06.11.2019 |
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„As usual a very pleasent experience - I would recommend Grand Ellysse to everybody - everything about the hotel!”

05.11.2019 |
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„All fine. None”

05.11.2019 |
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„A great jewel in Hamburg”

„A great, great experience!”

04.11.2019 |
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„My last Stay at my favorite Hotel”

„I really enjoyed the stay at the Grand Elysee again. It is my favorite hotel. I enjoyed the gallery Exhibition. Very impressive. All employees are very professional. They always try to help. I would always recommend the hotel to friends, etc. See also my previous comments.”

01.11.2019 |
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- No further comments -

31.10.2019 |
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- No further comments -

30.10.2019 |
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„A coffee/tea machine in the room. One entrance at the breakfast room(s) and more staff to show tables, and more for cleaning them and service for coffee etc. Or more structure for efficiency. It looked (and it was) very chaotic in the breakfast aerea's”

30.10.2019 |
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„Amazing ”

„Location Super, Ambiente Super, Personal Super ”

29.10.2019 |
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„VERY disapointing”

„At the rate you charge your hotel should be clean, and able to fix small issuses as a shower head. I often stay in HH at other Hotels, but i dont think im gonna come back to you. Paying Luxury rate, i would expect luxury experience.. Was given wrong information about Breakfast when checking in. I discovered that at Check out. (I was paying for Breakfast, but at check in i was told that i had to pay for it) . Old used earstick`s and parfume carton in a drawer. (Actually discusting). The shower head are broken, i took a shower when i arrived and on way out about one hour after arrival i told it to the front desk, and they would get someone to fix it.. But nothing happened at all. I discovered that i was charged for breakfast, bit was told at check in that i should be buying that seperately. ”

29.10.2019 |
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„Perhaps it was the battery in telecommande. I did ask the mini-bar man why we were having problems but he was not much help.. Always frustrating to see empty tables for over 3 hours after being told it is fully booked. We wanted to book a massage.....despite going there twice to ask, and being told someone would phone us, nobody did.”

29.10.2019 |
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„Overall an extremely pleasant stay. Mostly because of the amazing Spa amenities and overall cleanliness and service.. Wifi kept dropping / disconnecting especially in the Spa areas.”

29.10.2019 |
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„Warm and friendly”

„Friendly staff and clean hotel within easy walking distance of train station, museums, and shopping.. Restaurant staff lack of awareness or indifferance of people just seated waiting for service or lack of follow up requiring us to ask someone for service. . Improve attention to dirty dishes sitting at table and not picked up. We had to ask the host for our waiter, so we could order dessert.”

29.10.2019 |
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„Excellent”

„A fantastic hotel with an excellent Spa! Staff very friendly and rooms very cozy. . I really enjoyed the Spa experience ! ”

28.10.2019 |
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„No. No. No”