Reviews - Elysée Hotel AG Hamburg

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Rothenbaumchaussee 10
20148 Hamburg

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Customer's reviews

16.04.2018 |
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„Great Experience except for the Room Temp”

„Overall my experience was great at the hotel. However, you are not permitted to change the temperature in your hotel room so it would get hot at night and you would have to suffer. The only option was to sleep with the patio door to your room open at night which felt unsafe..Everything in the room was fine except the temperature. The room would get hot and the controls on the thermostat are locked. I had to sleep every night with my door to the balcony open which was uncomfortable in that someone could enter my room while I was sleeping. ”

16.04.2018 |
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„Internet was up and down - didn't always work when required.. Had to revert to using my phone as a hotspot!.Really see above comments for explaination”

16.04.2018 |
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16.04.2018 |
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„Ni ironing board on room. 2 tools for ironing bot sufficient.”

15.04.2018 |
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„Splendid Stay Once Again”

„Everything related to my stay was once again perfect. The Grand Elysee Hotel is a very high quality hotel with a tremendous standard of cleanliness, service, hospitality etc. But, what is just as important is the ability to maintain this high standard year after year after year. The Grand Elysee Hotel is one in a million.”

14.04.2018 |
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14.04.2018 |
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14.04.2018 |
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„Lack ironing in the room”

13.04.2018 |
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13.04.2018 |
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„Shower”

13.04.2018 |
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„I made a comment on this related to non working ventilation..It was not possible to operate the system. I advised this to the staff the next day. No adjustment of the bill was made. They stated I should have called for help - well it was 01:00 when I when I went to bed. At that time you do not want service people in your room.”

13.04.2018 |
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13.04.2018 |
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13.04.2018 |
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„Fantastic hotel”

„Comfortable room with very comfortable bed, great restaurants and service. I expect to be back..Room temperature and air comfort were a bit rough and the wifi was notnsuper solid. Thankfully, building maintenance supplied me with a network cable to use for Ethernet..Wifi needs boost in certain areas of building ”

10.04.2018 |
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„Lovely Stay in Hamburg”

„This was a lovely 5 star hotel, we loved it and it made our weekend in Hamburg even more special!”