Reviews - Elysée Hotel AG Hamburg

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Rothenbaumchaussee 10
20148 Hamburg

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Customer's reviews

29.03.2018 |
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„Nice family hotel”

„I booked a room for 3 persons. the aircondition could not cool the room enough. we had it on the lowest and max all time, but that was not enough. It was annoying with the max sound. We all got the flue because of that. I think the air conditioner should be cleaned.”

28.03.2018 |
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„Perfect”

„Me and my husbond stay at this hotel twice a year because of the service all over.”

27.03.2018 |
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„High class service with a smile”

„We stayed at the Grand Elysee for 3 nights in March. The hotel was spotlessly clean and the staff were extremely friendly and courteous. Breakfast was splendid with a great selection of hot and cold food available. The spa was very pleasant and relaxing. We would highly recommend this hotel to anyone looking for a bit of luxury. A coffee/tea making facility in the bedroom was the only missing thing..Every room ion a top class hotel should have a coffee/tea making facility”

27.03.2018 |
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„It was a great pleasure to stay at your hotel. We shall definitely stay there next time”

27.03.2018 |
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26.03.2018 |
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„Top Hotel”

„A excellent Hotel with all you can ask for. Spa ist super - good big and clean rooms and super service. It is placed good, and you can walk to the city centre. Do not forget to visit Theo’s for a the perfect steak. ”

26.03.2018 |
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„Perhaps the best hotel in Hamburg”

„After staying in more than 15+ different hotels in Hamburg, I had the pleasure to stay at Grand Elysee again. And once again this hotel was a fantastic experience. Everything is nice, clean and perfect. All of the staff are very very nice and are eager to give you a great stay. The location is great and parking is easy. I’ll definately be back.”

26.03.2018 |
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25.03.2018 |
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„A wonderful hotel ”

„We have stayed at the Grand Elysee several times and can highly recommend it. The staff and the service are superb, one truly can feel at home.”

24.03.2018 |
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„Excellent stay”

„All in all a perfekt hotel”

21.03.2018 |
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21.03.2018 |
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„Excellent stay”

„As always our stay at Grand Elysée was excellent. We feel like home every time we stay at the hotel, 3-4 times per year. We higly recommend Grand Elysée Peter & Ann-Sofie Audirsch from Stockholm-Sweden”

19.03.2018 |
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„Great stay”

„Absolute a great hotel in Hamburg.Hotels.com.Coffee making facilities are missing in the room”

18.03.2018 |
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„Internet didnt work”

16.03.2018 |
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„Nothing special”

„The rooms are clean and beds comfortable, but the hotel lacks the bits that make the stay easy for someone who is travelling on business. No stable WiFi, no English channels on TV and gym equipment that keeps malfunctioning. When I travel on business, I don't look at SPA or restaurants. I need few amenities that make my stay more productive and bearable. .Your gym has malfunctioning equipment. I spend over 15 min every evening trying to make it work. The screens are unresponsive and there is no wifi. What is the point of having touch screens that don't react to touch? I reported it 3 times and nothing was done. Very frustrated and disappointed. For an international hotel you have no English speaking channels. .Hotels.com.Pay attention to the feedback customers give you.No signal whatsoever. Made impossible to do any work or even call my Family via Skype.N/A.Provide better entertainment options. Invest in English Netflix.Make sure you have proper WiFi connection across the hotel.Don't add milk to scrambled eggs. Not everyone likes it. Smaller pieces of fruits, real honey (not that industrialised stuff you serve in small jars), non concentrated juice (not only orange one), better quality of bacon (the one you serve is pure fat and no meat) .It would be useful to get a new soap after 3 nights”