Customer's reviews
01.11.2016 | |
31.10.2016 | |
„Consistently excellent ”
„We have stayed many times before and the services and cleanliness are always excellent. Staff are always very friendly and helpful including the staff on the door who always look after our bags for a few hours after we have checked out. We would never stay anywhere else. ”
31.10.2016 | |
„Time at Grand Elysée ”
„Very pleased”
31.10.2016 | |
31.10.2016 | |
31.10.2016 | |
„Nice days and nights in Hamburg”
„We really do liked the kind and profesionell staff, the parking sevice ande the pool.”
30.10.2016 | |
„Mr”
„nice to stay at your hotel until check out time. I waited more than 30min to check out. This not acceptable. .wait to long.”
29.10.2016 | |
„You had problem ginding my booking and seemed arrogante and not very welcoming”
27.10.2016 | |
„Kindly comments! Please remark I find the breakfast buffet unlogic, complicated and not manageable... Kind regards - Hans Due”
27.10.2016 | |
„Wonderful nights stay”
„We spend three very nice days in Hamburg shopping and relaxing. The Grand Elysee was at the center of our visit - we dined at the hotel every night and highly recommend both the Piazza Romana and THEO's - the steaks are just excellent. We also spend time in the pool and enjoyed the huge breakfast buffet.”
27.10.2016 | |
„Hotel had not made reservation for a disabelt friendly room, which was on the order. .Disabelt facility”
27.10.2016 | |
„Perfect”
„Allways perfect. Our 1st chois hotel in Hamburg. Will be back very soon ;-)”
27.10.2016 | |
„Super getaway in Hamburg”
„Very nice hotel in a quiet neighborhood just a few minutes walk from center..More available timeslots for treatment, ”
27.10.2016 | |
„Great hotel”
„Very good experience as usual”
26.10.2016 | |
„Perfect hotel”
„Schweizer Hotelfachschulen sollten ihre Praktikanten hierhin schicken.first of all, its all excellent, top ranking. The Spa was always overcrowded, it might be too small to digest local people at the same time that got their understandable Stammgast attitude and routine as well as some parents throw three of their kids in the pool that would not accept swimmers. The spa is too attractive and too small for such a big house AND Hamburg people at the same time? But the food and service, saunas, all perfect. You just wish there was rules and room, otherwise wellness gets into stress - I tried all, from clock seven to evening, its simply too popular and too tiny”