Reviews - Elysée Hotel AG Hamburg

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Rothenbaumchaussee 10
20148 Hamburg

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Customer's reviews

03.05.2017 |
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„Short Break”

„Lovely hotel in a nice quiet area. A few minutes walk from Dammtor rail & bus station and about a 10 minute walk to the city centre. Room was a good size, a very comfortable bed, overlooking a peaceful garden courtyard so we were able to leave the windows open at night rather than having to use air conditioning, nice clean bathroom, usual mini bar, sadly there was no tea or coffee in the room so two bottles of water instead of one would have been welcome. I had booked online for two rooms, one with twin beds for our adult sons and one with a king for myself and husband, both rooms were next to each other but unfortunately our sons' room also had a king bed. We spoke to Lucas at front desk who was apologetic and moved our sons to another room with twin beds, though still on the same floor. Breakfast was busy as expected due to the size of the hotel, the first day we had breakfast we arrived around 9.45 we were ushered through to a section away from the main restaurant which was much quieter though it had the same items to the main section, after around 35 mins the waitress came over to tell us everything was being cleared away even though the breakfast times state Mon-Fri 06.30-11.00. We mentioned this to front desk who told us we should have been moved into the main area to continue breakfast, so they offered us a partial refund. Breakfast the second day was much more successful and we were very well looked after by the restaurant staff. We didn't get the chance to eat at any other of the hotel restaurants though we did have a relaxing drink while listening to the jazz band, a very civilised way to wind down after a busy day. We single out both the concierge and Lucas at front reception desk for praise. They were both extremely well mannered and a credit to the hotel. The concierge arranged our visit to the Stadium Tour at St. Pauli to which we were grateful. Despite minor problems which were quickly rectified we would definitely stay at the Grand Elysée again on our next visit to Hamburg.”

03.05.2017 |
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„Great hotel”

„We stayed here for the May Day bank holiday weekend whilst visiting friends in Hamburg. We normally stay in boutique hotels. We were very impressed with the hotel. We had a lovely big room overlooking the park for a reasonable price. It was very clean and comfortable. We ate in 2 of the restaurants. The food and service were excellent. I very much enjoyed my experience of staying in this hotel. Nothing was too much trouble for the staff and I would definitely return”

03.05.2017 |
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„Very nice hotel”

„Nice hotel, super staff and service. Perfekt breakfast.”

02.05.2017 |
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02.05.2017 |
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„Great place for a short stay in Hamburg”

„Beautiful room an staff extremely friendly and helpful. All perfect!”

02.05.2017 |
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„ More choice”

02.05.2017 |
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„Excellent stay at Grand Elysee in Hamburg”

„Would highly recommend this hotel to all my friends , who is coming for a visit to Hamburg. best regards. Sigridur”

02.05.2017 |
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02.05.2017 |
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02.05.2017 |
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„Worth coming back”

„This is a large hotel with a boutique feel. The staff are very helpful, there is a good range of cafes and bars and the location is within walking distance from the city centre. Even though I was there for work, I thoroughly enjoyed my stay!”

02.05.2017 |
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„Speed.no”

02.05.2017 |
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„hotels.com”

01.05.2017 |
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„Easter in Hamburg”

„We stayed at the Grand Elysee for two weeks over Easter 2017 in an alcove room connected to another room for our daughters. The hotel is situated a stone's throw from Dammtor station and Stephansplatz underground station which was really convenient for getting around Hamburg. Most mornings I tried the hotel's recommended running course around the lake (about 7.5k), which was a really lovely way to start the day, followed by their incredible breakfast. I was very impressed by the sheer variety of what was on offer at breakfast and how they managed to replenish it so well despite having to cater for some quite high numbers at times. Eggs were also cooked to your choice with minimal waiting time and the staff were always extremely polite and friendly. The main restaurants in the hotel offered a fantastic choice of dining and were always faultless - to the point that it was always a tough choice to decide which one to book! However, the steaks at Theo's were undoubtedly the best we have ever had, made even more special by pre-dinner cocktails at the adjoining Oyster Bar. The gym, pool and fitness area were also a great way to unwind, although the gym is quite small and tended to get very stuffy in the absence of air-conditioning. The air-conditioning in our room was also a bit feeble and certainly would have been more of a problem if we had visited in the warmer months. However this was my only gripe and overall we had a great stay at the Grand Elysee and won't hesitate to rebook the next time we come to Hamburg. Everybody was so friendly and helpful and made it feel like home from home for us.”

01.05.2017 |
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01.05.2017 |
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