Reviews - Elysée Hotel AG Hamburg

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Rothenbaumchaussee 10
20148 Hamburg

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Customer's reviews

26.10.2016 |
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„Warm welcome, as usual”

„As my title suggests, I am always warmly received when I arrive at the hotel and it is the genuine friendliness of the staff that sets the Grand Elysee apart from other hotels. Long may it continue. The breakfast is excellent and my eggs are always cooked exactly how I like them. Does she actually remember me? A very fine hotel and more like a homecoming than a hotel..I was assigned my room but on entering the room, I found that it was already occupied by another guest. This was a rather embarrassing and awkward incident. I had then to go back to reception and be re-assigned another room, but this time on a lower floor, which was not quite the same. In fairness, these things can happen and the reception staff handled it all very well and were most apologetic.”

26.10.2016 |
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„A great stay at a great hotel”

„A very pleasing and relaxing experience. .If you wan't to drink beer you just have 2 options and no dark beer. Regarding cocktails - use fresh fruit..Not really. The bartenderes did a good job, but was just to busy, which you off course could feel in the service”

26.10.2016 |
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„One of the besr hotel in Hamburg.”

25.10.2016 |
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„good”

„good ”

25.10.2016 |
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„Excellent hotel all way thru”

„Excellent hotel with excellent service and kind staff. Especially the breakfast is excellent with everything you can imagine. Live music in the bar every evening. Very family friendly. Can not default this hotel. Will absolutely recommend to anyone. Without any doubt we will visit again.”

25.10.2016 |
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25.10.2016 |
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25.10.2016 |
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„Real 5* hotel”

„Everthing was perfekt”

25.10.2016 |
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25.10.2016 |
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25.10.2016 |
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„There were to many child at spa ”

25.10.2016 |
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25.10.2016 |
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„The concierge was not very frindly. We asked for information regarding the sightseeing bus etc. (older woman)... I felt like we were not that welcome at the concierge desk. It was a big difference from the very smiling and serviceminded team at the reception. .the burger was a bit to creative. We missed at good juice cafe burger.”

24.10.2016 |
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24.10.2016 |
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