Reviews - Elysée Hotel AG Hamburg

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Rothenbaumchaussee 10
20148 Hamburg

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Customer's reviews

20.10.2017 |
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„The soup I had was good but not entirely hot and the portion was quite small.”

20.10.2017 |
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20.10.2017 |
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„Short Business Stay with lots of amenities”

„Great hotel in a nice surrounding. Close to Alster/Centre and Gänsemarkt. All in a walking distance without stress. Staff very mindful, always open and service orientated. Room was spacey and light.The right place to stay when visiting Hamburg”

20.10.2017 |
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20.10.2017 |
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„Hotels.com”

20.10.2017 |
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„"I was very satisfactory with all the services. At check-in I changed my previously provided credit card(MasterCard) to a company AMEX card to be used as a guarantee and for payment. The morning of departure (quite early, 3am when I was sleeping) my ""old"" Master Card was charged with the amount. I don`t like that my card is being used on an ""unauthorized"" way... The issue solved quickly, the transaction cancelled upon checkout, but waking up for a text message that my previous card used is not satisfactory."”

20.10.2017 |
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„More gym equipment and larger space.”

20.10.2017 |
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„Overall First Class Service”

„This was my first time at this hotel. The service and hospitality was very professional. My stay was very comfortable. The locations was very good and during off times I was able to go for walks around the area.”

19.10.2017 |
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19.10.2017 |
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19.10.2017 |
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19.10.2017 |
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„Brasserie”

„We are so glad Barbara is back from her knee surgery. She is so competent and so nice. We really missed her when we were at the hotel in late August. But now she is back, and the service at the Brasserie is as it should be!”

19.10.2017 |
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19.10.2017 |
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„Excellent”

19.10.2017 |
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„ .Found the hotel to be a bit warm (problem in room 428 air con not cooling), and also while sat outside the Brasserie the staff were often distracted - after dinner we waited too long to pay so stood up and paid indoors..We had to repeatedly try to get staff to come to us - not very attentive. Hard to get the bill, had to stand and leave (paying while standing)..n/a.As mentioned - air con in 428 was mildly cooling, but failed to cool the room. Opening windows (disabling air con) made the room cooler. Other than that all other features of the room were very good.”