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Rothenbaumchaussee 10
20148 Hamburg

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Customer's reviews

11.09.2017 |
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11.09.2017 |
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„Hotels.com.Furniture is a little dated”

11.09.2017 |
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„Excellent hotel in Hamburg”

„We were going for the Rolling Stones concert in Hamburg staying at the Grand Elysee. Overall a grate place, excellent service, clean, location, price vs quality, etc. We will return for sure in the future since Hamburg is first of all a great city. ”

11.09.2017 |
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„A perfect all-in spot to stay in Hamburg”

„We stay in your hotel since 1995 if we are for business or private in Hamburg. In recent years we stayed 3 nights every 4 weeks. It is for us like a second home. Actually, we think that the word hotel does not apply here. For us it is a small and luxurious village that is fully equipped with all you can think off, and than in Hamburg. Several restaurants, a spa, shops, conference rooms, car rental company, etc., etc. The jovial and friendly service of all your employees, at all levels and in all the different services and that on high quality level but without a fuss. In spite of the size of your hotel, we do not feel lost at an inmens resort, no at all, thanks to the layout and design of your property, restaurants, boulevard, bars and the service of your staff. With our comment we specially want to put your management and all your staff members in the spotlight. Thanks, Johan and Marion.The bar keepers should be pro-active. They do not approach you but you frequently have to draw their attention while they are not busy with other customers.”

10.09.2017 |
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10.09.2017 |
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„too good”

10.09.2017 |
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„One of my favourite hotels in the world ”

„Excellent service, lovely staff and welcoming hotel..Breakfast does not seem as extensive as before but still excellent.”

09.09.2017 |
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08.09.2017 |
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„Short trip”

„Great hotel with great staff where nothing's too much trouble. ”

08.09.2017 |
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„Business trip 4-7.9.2017 and stay in Grand Elysee hotel”

„I have been staying in Grand Elysee already for quite a few years. All the services in the hotel are very good for either staying on business or leisure. This hotel is also unique offering great location, a few restaurants with excellent food and services, spa, clean and comfy rooms and beds as well excellent and friendly services. Always helpful in different situations. Pity we do not travel during Christmas times otherwise I would definitely book in advance also Christmas brunch and Christmas Show :-)”

08.09.2017 |
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05.09.2017 |
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„HAMBURG”

„Fantastic hotel, excellent staff, beautiful location, close to city-center.”

04.09.2017 |
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„Hotel ranking”

„Good location with worse managment.Once I check out the clerk has mistake euro 1,400 and charge us extra on the counter I show them they have mistake and proved I was correct so efficiency and exper.They have mistake euro 1,400 extra on bill and when I show they have mistake they find out.Very limited menu.Staff unwelcome and menu was limited.Use correct blanket size they use for king bedroom small blanket.8”

04.09.2017 |
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„We requested flat sheets to better manage body temperature while sleeping. However, this request was not maintained by housekeeping. We had to repeat the request on multiple days over the course of our stay.”

03.09.2017 |
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