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Rothenbaumchaussee 10
20148 Hamburg

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Customer's reviews

10.04.2017 |
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„Hotel.com”

10.04.2017 |
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„Family night away”

„An excellent night away in Hamburg, very comfortable and well appointed hotel, friendly staff, helpful concierge service and nice standard of rooms..outdoor hot tub hot tub warmer.”

10.04.2017 |
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09.04.2017 |
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„Yet Another Tremendous Grand Elysée Hamburg Experience”

„After a long and tiring journey from Seattle to Hamburg I arrived at the Grand Elysée reception desk and was greeted by smiles, pleasantries and a top level of professionalism. Needless to say the check in procedure was swift and painless. My room was clean bright and fresh and ready to live in for the next week. All throughout my stay the hotel excelled in all departments, house keeping, reception, restaurants, Spa and Pool, room service. Vielen Dank Grand Elysée - See you next year.”

09.04.2017 |
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08.04.2017 |
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„Hard pillows would help”

07.04.2017 |
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„The best breakfast ever!”

„Awesome hotel in a beautiful place. The breakfast is just amazing!”

07.04.2017 |
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07.04.2017 |
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05.04.2017 |
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04.04.2017 |
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„Great for a minivacation”

„We has a great stay in a big alcove rom fitting a family of four. We really enjoyed the spa and pool area, it was spacious and kid friendly. Room service was wonderful and room clean, Cosy and comfortable. Breakfast was nice with good service and the staff was very nice. The location was good, ten minutes walk to the water and to minutes to the train/bus. We would love to come back:)”

03.04.2017 |
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„Edward”

„I have syayed many times in your hotel and as usual everything was excellent”

03.04.2017 |
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„Great hotel with a bad experience”

„I got a room that was not clean and had to go back (with a late arrival).hotels.com.Better arrival and better appologizes as I was tiered. I would not expect this from a hotel from this level and costs.”

02.04.2017 |
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„Elysee Excellent Experience”

„Your hotel didn't have a corporate rate. I loved the hotel and staff and location. But the price needs to be adjusted. May have to choose another hotel next time for that price. 25 euros for breakfast is sehr teuer for eggs and bacon. Come on!.Get some who speaks native English. I didn't understand some of the charges. Paid out means TIPS in English..COuld not log on at all. Had to use 1.1.1.1 secret code. Nice young man Nicholas came to my room. He was fabulous. You need more employees like him”

01.04.2017 |
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„Fantastic hotel with excellent customer service”

„This a place to stay when visiting Hamburg. Everything is top notch and the customer service was very keen to take care of our request, a special thanks to Mr Philip Brandt at the reservation department, Felix at the reception, John at the concierge Our recommendation is to book directly on the hotels website. ”