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Rothenbaumchaussee 10
20148 Hamburg

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Customer's reviews

16.09.2019 |
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„Great Hotel”

„Great hotel . Better than my expectations. Cleaning could be slight better but very satisfied. Strongly recommended . Hotel.com”

16.09.2019 |
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„great hotel”

„Pleasant and relaxing atmosphere, great service, clean, convenient.”

16.09.2019 |
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- No further comments -

16.09.2019 |
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- No further comments -

16.09.2019 |
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- No further comments -

15.09.2019 |
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„My only comment is that the Maitre d’hotel at the restaurant has absolutely no empathy, no kindness and unfortunately it is not the first time. It changes with the front desk where people welcome you all the time with a smile. Everything else is good. Danke”

15.09.2019 |
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„Good but you better be able to manage your own luggage”

„Good but you better be able to manage your own luggage. No one to help with luggage. No one bother to help with luggage. Staff quickly turn away their heads to avoid having to help customer.”

12.09.2019 |
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„Hospitality with capital H”

„This is a hotel, the lay out, the rooms, the grandeur, the feeling, the employees, the perfect maintained areas, superb rooms, definately a HOTEL in the top 5 in Hamburg!”

12.09.2019 |
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„N/a”

„N/A. I was brought the wrong dish one evening and the mistake was not mine. However I found the attitude of the waitress to be very poor in responding. I did eventually get my order but had to ask about what was happening as the first dish was whisked away quite abruptly without any explanation. . My previous comments related to the Brasserie”

11.09.2019 |
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„The carpet was a quite stained and needed a deep steam clean. I was surprised by the number of dogs inside the hotel and even in the restaurants. I wonder how hygienic this is.”

11.09.2019 |
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„Less than I expected for the price....”

„Least favorite if the four hotels I stayed at in Germany. Uncomfortably beds, poorly functioning air conditioning, few towels for two, no porter to help with luggage. I'm near seventy and traveling with an 82 year old..... would not recommend this hotel in Hamburg.. No. No. Very uncomfortable beds, air conditioning didn't work well with door closed and locked. It was very stuffy and warm in the room. Not enough towels for two persons.. No. No”

10.09.2019 |
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- No further comments -

09.09.2019 |
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„Own travel bureu. Disappointment due to closed pool ”

09.09.2019 |
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- No further comments -

08.09.2019 |
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„No”