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Rothenbaumchaussee 10
20148 Hamburg

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Customer's reviews

21.06.2022 |
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„Excellent stay”

„Service excellence all around, from check in with a smile (Niklas), to dinner at the Piazza and drinks at the lobby - all staff were smiling, welcoming and professional. A rarity nowadays. The location, the rooms, many reasons to always come back. ”

20.06.2022 |
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„Check in was very slow. I expected to have tea/cofee, a kettle in the room. Cod was extremely salty, service was very slow on Saturday, we waited for almost 40 mins to be served. The waitress was doing her best but she was alone and almost all tables outside were packed.”

19.06.2022 |
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- No further comments -

18.06.2022 |
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„Another Great Stay”

„I've been staying at the Grande Elysee for many years when visiting the Aircraft Interiors Expo. The service and overall expereince continue to be at the highest level, please don't change!”

18.06.2022 |
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- No further comments -

17.06.2022 |
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„Nice hotel - but trying to be something that it is not”

„It is disappointing to find a hotel that does not provide a tea and coffee tray in the room, nor a ironing board and iron, instead you are expected to go to one of the two ironing rooms. If breakfast has too many people a simple request for poached eggs is rejected, even if you are the only person in the queue. For the price of the hotel - the standard provided should be higher.. The booking had been made with my name swapped around causing the checkin team to struggle to find my booking. No Tea and Coffee, no ironing board and iron, lack of control over the air conditioning fan speed. not enough staff for the amount of people.”

17.06.2022 |
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- No further comments -

17.06.2022 |
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- No further comments -

16.06.2022 |
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„Stay at Grand Elysee Hotel Hamburg”

„This has to be one of the best hotels anywhere. The service, the food, the rooms are all superb. It is rare one finds a hotel that offers everything, and here one finds it. The restaurants are excellent, the bar and bar food are both superb. I have stayed many times and always is a positive experience.”

15.06.2022 |
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„Best Hotel ever.”

„The Best Hotel I have ever stayed at. Everything was excellent. ”

14.06.2022 |
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„Great hotel with a lot of facilities”

„We have stayed at the hotel in june and used spa and brasserie. Everything was perfekt.”

14.06.2022 |
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„Loved my stay”

„Most comfortable stay at the hotel.”

13.06.2022 |
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- No further comments -

13.06.2022 |
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„internet in the room was not strong and in a number of places there was no internet at all. Had to use 3g most of the time. ”

13.06.2022 |
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„Overall brilliant”

„Best hotel-breakfast I have had in years, and I travel a lot! Cold butter, juice excellent, omelet perfectly fried.... Service very good, but just a single smile from our waiter would have been nice. At the spa we had our towels, but then no introduction what so ever, so we had to walk around a bit, until we found out, where everything was. Spa was really nice though, perfect with outdoor spaces. At chec-out we mentioned the trouble with the bathroom-door, and that noone ever came to our room to fix it. Immediately we received an apology and our parking and minibar was paid by the hotel. I would definitely stay here again and recommend the hotel to family and friends. . Hotels.com. The door to the bathroom could not be opened. We called down to reception, they promised to send someone. We waited for a while, then went out in town. When back, the door was not fixed. As I had an urgent need for the bathroom, we had to force the door open. Rest of stay it could not be closed, which was a bit uncomfortable even if we are married ! Rest of the room was really nice, size, bed, clean and so nice, that the window could be opened.”