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Rothenbaumchaussee 10
20148 Hamburg

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Customer's reviews

02.08.2021 |
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„Weekend”

„Good as usual.. The food was good as usual. Our waiter was very stressed, after ordering we were forgotten, then we even had to ask for our wine. Sat with our food without drinks for a long time without our waiter observing this. The rest of the evening we did not see our waiter.. No”

02.08.2021 |
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„Great Hotel with an Excellent Pool”

„We spend 3 days at Grand Elysee and the Pool area is outstanding!. Hotels.com. Bigger portion of Currywurst mit Pommes.”

02.08.2021 |
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„Fantastic stay”

„We always come back to this hotel”

01.08.2021 |
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01.08.2021 |
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„The bed is very firm”

01.08.2021 |
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„there was 1 thing: 2 times in the morning, the cleaning lady was coming to our room, first at 9.00 and again at 9.30 - that was not ok, we had the room until 12,00. and nobody should just go in . corona were the reason, not yours”

01.08.2021 |
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01.08.2021 |
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01.08.2021 |
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„No hassles”

„Our family of 4 had a great stay. Even with the restrictions imposed by Corona, everything worked smoothly. We feared that the limitations on the spa (no. of people in the spa/swimming pool at the same time) would be a bottle neck, so we planned for this by talking to the staff about best times to visit, and it worked perfectly. Idea: Visualize real-time (current availability) and expected availability (using historical data) of spa/swimming pool and breakfast area and post the information somewhere - e.g. on an internal TV channel, so that guests can plan accordingly. ”

01.08.2021 |
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„Truly 5-star experience”

„We stayed at The Grand Elysée for 2 nights end of July 2021.I highly recommend the hotel ? . Room, staff, general service level was excellent! // Lars ”

01.08.2021 |
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„Excellent Customer Service”

„The Staff are impeccable with the level of personal care to clients. Can only seriously recommend this hotel.Would love to stay here again. . One evening meal came without one of the meals.. We could not book any treatments. One of the main reasons we booked this hotel.. i could not get internet in my room. I had to ask reception staff to assist.”

31.07.2021 |
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„Perfect stay”

„Super good hotel and service”

30.07.2021 |
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„Luxury experience”

„We stayed for 2 nights and had a very luxury experience. No complaints at all.”

30.07.2021 |
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„Excellent”

„Very kind staff. Everything at a top level.”

29.07.2021 |
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