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Rothenbaumchaussee 10
20148 Hamburg

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Customer's reviews

27.05.2022 |
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„Stylish and friendly”

„My wife and I had a wonderful time in Elysee. The rooms are really nice and we especially enjoyed the dinner in the Brasserie restaurant.”

25.05.2022 |
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- No further comments -

25.05.2022 |
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„Is closes too early.”

23.05.2022 |
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„Absolutely 5 stars”

„The hotel has a welcoming atmosphere, that feels like a warm embrace. Nothing is overdone, but everything is done with perfection and a smile. We cannot wait to come back for many many years - this will be our family/romantic get away hotel. Thank you so much for having us. We're already booking our next stay. hotels.com”

23.05.2022 |
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„Luxury Hotel - Quiet Location - Hamburg Rooftop ”

„I arrived early and the front desk team - Johannes - was very accommodating and checked me into my Penthouse Suite immediately. I pre-booked my massage and spa experience upon arrival. This hotel is SUPER quiet and discreet yet open and very friendly and inviting. The staff is FANTASTIC as is the food. Their rooftop bar is perfect for cocktails overlooking the park and roofs of Hamburg. Cocktails were well-shaken and presented. It’s a reserved vibe overall that offers you the space to relax in this 5-star luxury property. They organized a last-minute ticket to Hamburg’s Elbphilharmonie for me and it was great! I will return and look forward to visiting Hamburg again.”

21.05.2022 |
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„Experience ”

„Great stay - enjoyed the pool and spa”

20.05.2022 |
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- No further comments -

20.05.2022 |
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- No further comments -

20.05.2022 |
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„Food Poisoning?”

„I doubt you will publish my review. However, I do hope you give serious consideration to my description and recommendation,. Piazza Romana used to be a much better restaurant. Now, based on our lunch on May 19, 2022, thr restaurant is not very Italian and not very good (although the service is good).We could have had the same menu at the Brasserie Flum...where the food is better and the cost is less. I had the Cesar salad and the Minestrone soup. The soup was really sad..a thin tomato bouillon with a few carrot cubes.That was my only meal that day (my husband did not have the salad or the soup). That night and the next morning I was very ill. I got no sleep. In the morning I had a violent vomiting episode and threw up the salad, which was mostly arugula. I cannot prove I had food poisoning from the arugula, but I am very suspicious. My husband was not ill. I recommend that tests be done in the Piazza Romana kitchen.”

18.05.2022 |
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„Poor service”

„Elysee doent deliver what it promises. The service to solve problems is below standard. . Duckduckgo. The follow up from the reception on the agreements made. We ordered a three persons suite. Arrived at 1700. Was prepared for two persons. Went to reception. They would fix it. At 2000 hours still not fixed. Complained fot second time. They would fix it. At 2230 still not ffixed. Complaned fot third (!) time. Then at 2300 they put in an extra bed. With apologies. Its not that I dont understand that things can go wrong. But for a 5star hotel this is not acceptable. When you say you will fic things, fine, but than do what you promise. Here you failed. No followup, no information, no active customer service. Very poor service all together. ”

17.05.2022 |
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- No further comments -

16.05.2022 |
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- No further comments -

16.05.2022 |
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„Slowly”

16.05.2022 |
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- No further comments -

16.05.2022 |
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„The menu is not very diverse and has limited offerings.”