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Rothenbaumchaussee 10
20148 Hamburg

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Customer's reviews

18.05.2018 |
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„Difficult access for VPN , my problem , not yours”

17.05.2018 |
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- No further comments -

16.05.2018 |
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„Comfortable, clean, efficient”

„Have stayed here many times en route to somewhere else. No bad experiences whatsoever.Special thanks to Barbara and Thomas in the restaurant. . . they are both so friendly as well as excellent servers. By the way, the Munchen Palace Hotel (in Munich) gives reviewers a 10% discount on their next stay if they review the hotel. Maybe the Grand Elysee might consider such a program, especially for guests like us who stay so frequently at your hotel”

16.05.2018 |
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- No further comments -

15.05.2018 |
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- No further comments -

15.05.2018 |
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„The pillows were very unconfortable, and it is always too hot in the room, even with air conditioning on”

14.05.2018 |
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„Our tv did not work on arrival. But it was fixed as soon as mentioned. . We were not omformed that the garage was charged seperately and not part of the stay”

14.05.2018 |
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„Not to be published but info to the hotel. When you are a 5 star hotel we think the toiletpaper, shampoo and conditioner should be better quality ”

14.05.2018 |
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- No further comments -

14.05.2018 |
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„H”

„H. None”

13.05.2018 |
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- No further comments -

12.05.2018 |
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„A beautiful Good-bye to Germany”

„It was a very pleasant way of ending a journey to Germany, in an excellent hotel of a surprisingly beautiful town.. In a situation of stomach discomfort there was no alternative for adapting the menu.. In a situation of stomach discomfort there could be no adaptation of the menu.. The speed should be higher.. Speed should be higher.. I could not use my VISA Travel Money card, although I had already used it successfully in other facilities of the Hotel. It was significantly inconvenient.”

04.05.2018 |
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„Stay at Grand Elysée exceeded our expectations ”

„Very comfortable and clean to stay with small children Nice staff Perfect location ”

03.05.2018 |
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„I only bought 1 beer.. We where there 2 hours didn't see any from the staff. So when the guest don't clean nobody did and then new guest thought the chairs was occupeded. Some kids making noise when playing with their parents. . No, but you can't get top rate in all questions (-: I like very much radio at the TV and you can listen to it at the bath room. But I was missing RSH and Hamburg2.”

03.05.2018 |
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„One-night stay at Elysee”

„Excellent service at the reception staff is very friendly and helpful. My double room was spacious and well-equipped, beds are very comfy.. On my tablet (android) computer it took some time before I managed to type in access credentials . Wasn't critical as my mobile connection worked fine.”