Customer's reviews
03.01.2020 | |
„Seeing in the New Year 2020”
„A lovely clean well run hotel, with good food options and excellent facilities, located close to the city centre with good road and rail links.. Hotels.com”
03.01.2020 | |
„The overall quality was very fine. But I had a burger and the quality of the pommes frites was very modest”
03.01.2020 | |
- No further comments -
03.01.2020 | |
„The rooms are not sound proof. There is to much sound coming from the hallway and we could hear the talking in the room next to us. This is the only remark we have. Your rooms are very beautiful. we gave notice at the door that we are waiting for the airport taxi. They didn't aks anything to the taxidriver coming in. Because we paid attention our serves, the taxi driver found us in the lobby. Also this is just a minor thing which can be improved”
03.01.2020 | |
„Excellent”
„The smoking of hotel guests in front of the entrance is very much disgusting. The smoke travels into the lobby and the elevator. ”
03.01.2020 | |
„Everything under one room”
„Lovely stay to relax. Overall a great place to stay with access to a wonderful spa, great restaurants and loads of other amenities. Clean, efficient and a lovely hotel. Kettle and ironing board”
02.01.2020 | |
„The best hotel in Hamburg”
„As usual our stay at the hotel was fantastic. We always enjoy the warm feeling and kindness that the hotel provide”
02.01.2020 | |
- No further comments -
02.01.2020 | |
„Quality of internet, and lack of coffee machine.. I felt rushed by the personnel to take my plates, felt like they were only waiting for us to finish. We had the table until 8 pm, but at 7.30 pm they came over with the bill, and told us it was time for us to finish up. It was suppose to be a nice New Years experience, and the whole rush from the personnel didnt leave me with a very nice impression.. It was rather slow, and I had to reconnect it on my phone every time I didnt use it for a bit of time.”
01.01.2020 | |
- No further comments -
28.12.2019 | |
„Hotels.com”
27.12.2019 | |
„One more time perfect for making memeories”
„I stayed with my family for the second time in 5 years to experience Hamburg at Xmas.The hotel is central for everything from markets to restaurants to shopping.Or just stay in the hotel and eat,shop and enjoy the music.Everything you might need is readily available”
26.12.2019 | |
„Very nice hotel ”
„I enjoyed my stay very much again this year. Very nice and clean rooms and very friendly, multilingual staff. Swift service at check in and check out. Pity that tea is not being served at the table anymore at breakfast as it was at my earlier stays. Also one of the male staff cooking eggs was not of a very friendly disposition, much to the contrary of his female colleague. If you want to enjoy a nice meal at reasonable prices, I greatly suggest the Piazza Romana. The food at Brasserie Flum was not up to the standard of the rest of the hotel. Dry, overcooked goose and the steak we ordered medium was also overcooked. Pity as the staff was very friendly and it’s very practical to have one of the restaurants on offer to be open all day. Altogether a lovely stay and I’d definitely return. Thank you. . Considering the luxury of the hotel, I find the food at the Brasserie very mediocre. The service is ok and friendly. . Very nice to have an English menu as well. Also the staff spoke very good English and was very friendly.”
24.12.2019 | |
„Fantastic Hotel, but broke a tooth on bread at breakfast! Would definitely stay here again.”
23.12.2019 | |
„Wonderful hotel. Excellent rooms - very quiet - fantastic beds. Elegant yet casual feel throughout. Great value for money. Will definitely return. ”