Customer's reviews
20.12.2017 | |
„-”
„"-.We were surprised (and a bit stressed) by the conference acivities, when arriving at the hotel, because we arrived through the ""conference entrance"". We would have preferred to arrive through the main entrance. .No"”
18.12.2017 | |
„Hotel.com”
18.12.2017 | |
„Outstanding experience”
„The most important element of our stay at this delightful hotel was the staff and their attention to each person's requirements. Nothing was too much trouble with each area of the hotel making a positive enhancing experience. Thank you for an outstanding holiday from one who has travelled to many places and hotels. .none”
18.12.2017 | |
„Not secured!!.I had two drinks in this place. 1: Moscow Mule. It took about 15 minutes to get the drinks, and one important ingredients was missing. Ginger ale..... It was made with sprite I think... I tried to get in touch with the waiter but it was next to impossible... 2: Irish coffee: Was very swiftly delivered- but the cream on top was made from a co2 canister... Not good!! The cream should be “slurry “ and not stiff like snow.... Otherwise- rooms, staff, cleanness- perfect!!”
18.12.2017 | |
„Improve the experience for children”
„I have stayed at the Grand Elysee many times and will of course be back again soon.This time I brought ny Family including two children of 11 and 14. I suggest that you - at least in one restaurant - add some dishes that have an appeal to children and teenagers (pasta-dishes, pizza and burgers). I myself really like your menus, but children and teenagers want something the have seen and tasted before - so this time we had to go somewhere else for dinner..I suggest that you increase the number of devices that guests are allowed to connect. Many would want to connect 3 or more devices pr. person in each room.”
17.12.2017 | |
„A updated possibility to check out on a app or tv would be great. Also we have been a guest for many many years, but there have never been some kind of recognition of this fact, a loyalty program would be nice..We was not able to log on every day ”
17.12.2017 | |
„Interior. . ”
17.12.2017 | |
„A nice hotel ”
„Very nice hotel with many offers, well located and nice rooms. It would have been nice if you were able to make tea and coffee in the room. Our kids missed pancakes for breakfast. .Many German channels, only 2 English. You've guest from all over the world, many don't speak German. We were told that there was pay per view. ”
17.12.2017 | |
„Still the best hotel in Hamburg”
„You know what you get when staying at the Elysse. They deliver on your expectations. Its so simple and so difficult..Only two handling both check in and out at 08.00. Doing info to new arrivals with 7 in a line is not smart.Speed.Speed.Menue revitalization.Maybe develope a new menue”
17.12.2017 | |
„Excellent hotel. Nice and clean with an excellent service”
16.12.2017 | |
„very good stay”
„delicious food?nice room?good service”
15.12.2017 | |
„Excellent hotel”
„As always we are very satisfied with our stay. We have been staying here for over 10 years several times per year and every time the hotel with the staff make us feel like we are at home”
14.12.2017 | |
„Our 23th stay at your lovely hotel”
„You are doing your best and we can feel that. It is always a plasure to to stay at your wnoderful hotel”
12.12.2017 | |
„I have already reviewed your hotel at TripAdvisor ”
12.12.2017 | |
„Wonderful Christmas stay 2017”
„As always we love to come back and stay at Elysee. This time was also a wonderful stay and we got into A good christmas mood. ”