Customer's reviews
24.11.2017 | |
22.11.2017 | |
„The food at the Sommelier Trophy, Monday evening, was below what I would expect on a hotel like this.”
22.11.2017 | |
„one small complaint”
„why not take the Financial Times or the New York Times (in English)?”
18.11.2017 | |
„Long weekend in Hamburg”
„The hotel is in a good, quiet location for exploring the city and has close public transport links. Nice rooms, great spa and overall great quality of service. Highly recommended and we will return on day!.Use of fresh milk (not UHT)”
17.11.2017 | |
„the cake ?”
13.11.2017 | |
„Perfect”
„Very great place for having meetings ”
12.11.2017 | |
09.11.2017 | |
08.11.2017 | |
08.11.2017 | |
„A quality hotel in Hamburg”
„Positives: - Clean and spacious room with huge beds. Two single beds each 120cm wide put together makes 240cm king size bed. - An excellent swimming pool, jacuzzi, spa facility - A really nice breakfast with excellent service - Parking in the garage under the hotel - A large train station nearby Drawbacks: - No coffee in the rooms, have to order it through room service for a premium price. - No snacks / water available except through room service at a premium price. - Parking costs 18 euros per day - The main road in front of the hotel is usually congested with traffic making it a little tricky to drive there. Overall, we chose the hotel because of the excellent swimming and spa facility along with an excellent breakfast. The hotel is big and was hosting a conference both days we were there, which kind of makes you feel a little in the way. It is also attached to 4 different premium restaurants, and they are also busy in the evenings, so all in all it's a very busy hotel..Experienced a little lag in the internet speed in the room”
07.11.2017 | |
06.11.2017 | |
„They just clean our room at 16.00 a clock on saturday. We were just arrived from the city there. Then we have to go out of the cleaning.”
06.11.2017 | |
„Excellent”
06.11.2017 | |
„Excellent stay ”
06.11.2017 | |
„A quality property that gives a very welcoming Aura ”
„Spent 3 nights ,Have been staying here for the past 8 plus years whenever in hamburg .. Everything was fine . A small hiccup was the fcat that there was no response from room service when i dialled at 0500 hrs for ordering a pot of tea. .Sometimes you feel the ouitlet is short staffed.”