Top Secret
5 star hotel Grand Elysee Hamburg
21.04.2019 |
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„UNTITLED”

„Hotels”

21.04.2019 |
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„.”

„.. Nobody tells us, that you will charge us for EURO 30 every time an employer park the car in the garage, you just tell us, that is a service and present us for charging EURO 60 at the check out invoice.. The spa is to small for so many People’s . No. No. No”

21.04.2019 |
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„UNTITLED”

21.04.2019 |
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„UNTITLED”

21.04.2019 |
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„Grat hotel?”

„Great stay. Great hotel?”

21.04.2019 |
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„UNTITLED”

21.04.2019 |
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„Nice hotel close to the city center”

„Fancy and very clean hotel. Nice rooms with comfortable bed and a choice of pillows. The bathroom is clean, with fine interior and several toilet articles. The pool is ok but not very large. The fitness center is extremly small and has almost no equipmemt. The restaurents at the hotel are good and the service is good. The staff is friendly and helpful. . More healthy options”

21.04.2019 |
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„UNTITLED”

20.04.2019 |
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„Super hotel”

„Good service, Best breakfast, Big and nice rooms, god lokation, good restaurants?? super nice hotel ”

20.04.2019 |
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„A elegant, Spacious property with feel of luxury and good team of human resources.”

„its a 6th or 7th stay in this hotel and I like this property. Its very spacious and the room facing the park are amazing. the human resources are also very nice. The only improvement needed in variety of breakfast. during this stay I had not taken breakfast, I am telling it based on my experience of September 18 stays. further in such a big and luxury hotel, there should be tea / coffee maker complimentary in each room.”

20.04.2019 |
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„Clean and nice but not flexible”

„Remember to book breakfirst included or pay double. . First we booked including breakfirst. Due to change of date, we lost this option - breakfirst 1/2 price. Asked reception to add this option to our booking. Not possible - we should talk to the restaurant next morning. The answer from senior staff - not possible so know you pay dobbel price. And he added - next time book directy and don’t use booking.com, so you save 50% on breakfirst and 10% on the hotel. Conclusion you will not help, and you have No problems telling your customers, that they are stupide. . See before”

20.04.2019 |
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„UNTITLED”

„The spa should not be for children. That was not a relaxing experience. The water was very cold in the hot tub. . A spa should not be for children! . Spa”

19.04.2019 |
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„UNTITLED”

19.04.2019 |
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„The best hotel”

„We stayed for two nights at this nice hotel. From being to end it was a great experience. Nice and service minded employees everywhere. ”

19.04.2019 |
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„UNTITLED”