5 star hotel Grand Elysee Hamburg
15.08.2018 |
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„We made a trip to Heidepark from Copehagen, and stopped for one night in Hamburg on the way. I had researched luxury hotels in Hamburg online, and this one came up along with many other chain hotels. I read the reviews on Trip advisor and made a note of others peoples comments about how friendly the staff is, the hotel being very clean, the have a great spa, and most of all, the food being great. I booked our stay and we have just returned. I have will say that this is really a lovely hotel. From the moment you set foot, someone is greeting you, and the people at the front desk are just so sweet and very friendly. The hotel, its facilities, food, and the staff is fantastic. We already talked about booking when we go back down to Heidepark next year. We booked the family room, and I will say that, despite there not being many kids, EVERYONE is extremely friendly to families with children. There was an elderly man (maybe 80)in the pool (which by the way is huge, the pictures doesn't do it justice) while we were there, and he complained that there were kids in the pool, although we didn't even take up any space. We were not loud either (my kids are 3 and 4) and the woman at the spa just kindly reminded him that this hotel is for everyone, and sent him off with a polite and kind smile. At dinner at Theo's and lunch at Piazza we were also treated very well, and the waiters made sure that the kids got their food quickly so that my husband and I could enjoy our meal. We would definitely recommend this hotel weather you are a couple wanting that speciel get away or a family wanting that extra comfort and quality time. We will be back again for sure. Thank you for a great 24 hours at your hotel.”

15.08.2018 |
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„wonderful”

„very recommended in all aspects: food, cleanliness; staff ”

14.08.2018 |
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„UNTITLED”

09.08.2018 |
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„UNTITLED”

„we ordered 2 rooms for 3-5 August, and 1 night 7-8 August for 280 eoro per night, and that is o.k. When we came we ask again for the next night on, 7-8 August and you said 200 euro. On sunday 5 August we phoned you for another night 6-7 August, and you said again 200 euro. At the end we paid 210x2 euro instead 200x2 per 2 nights. We still thinking it is not fair. I am writing also for our friends family Schlussel. ”

07.08.2018 |
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„Tomer”

„Great hotel ”

07.08.2018 |
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„UNTITLED”

04.08.2018 |
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„A classy, high quality hotel. Excellent breakfast.”

03.08.2018 |
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„Perfect ”

03.08.2018 |
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„It's always a pleasure to stay at your hotel. My wife and I feel like home when we're there. The staff is among the most welcoming staff in Europe, whether you arrive in a Bentley or as we do an old Fiesta. Keep that attitude, it's very special, and one the main reason for our continued returns over the last five years.”

31.07.2018 |
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„Perfecto”

„Had an amazing time”

31.07.2018 |
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„Best 5 star in hamburg.”

„By far the best service and overall experience in Hamburg. The staff here are way ahead of all the other places. ”

31.07.2018 |
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„We love it !”

„Great hotel Good location Good service Good staff ”

31.07.2018 |
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„Short break in Hamburg.”

„Pleasant stay at a very nice hotel.”

31.07.2018 |
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„Sensational ”

„A beautiful hotel with wonderful,helpful staff that make you feel very welcome. Lovely bright rooms with lots of amenities . Room service was very reasonable priced and done well. Breakfast was of a very high standard. Every detail was executed extremely well It was a pleasure to be a guest at this hotel. . Hotels Australia.com”

28.07.2018 |
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„Very good!. Handicap - the bed was not god IT is better IF you can put the back and leg upp and down! Weelchere- hard to move on the flor My englich is not so god !”