5 star hotel Grand Elysee Hamburg
20.10.2017 |
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„More gym equipment and larger space.”

20.10.2017 |
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20.10.2017 |
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„The soup I had was good but not entirely hot and the portion was quite small.”

20.10.2017 |
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20.10.2017 |
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„Great Hotel what more can I say”

„Friendly staff, great service what more can I say. The room price was very acceptable probably as part of the package deal the event organiser got Could borrow a smart phone charger, check-out was very quick etc etc... If I have to raise a minor point of critique... Why make your guest wait longer at the counter than necessary? If there are 5 receptionists present behind the counter then why only serve 3 guests out of 5 while 2 receptionists sit in the second row bent over a computer screen. That is batch work and can wait while customers are waiting at the counter...”

20.10.2017 |
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„Short Business Stay with lots of amenities”

„Great hotel in a nice surrounding. Close to Alster/Centre and Gänsemarkt. All in a walking distance without stress. Staff very mindful, always open and service orientated. Room was spacey and light.The right place to stay when visiting Hamburg”

20.10.2017 |
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„Excellent service and food.. delighted experience”

„Great service, staff very helpful. Food was exquisite.. truly. Would highly recommend”

20.10.2017 |
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20.10.2017 |
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19.10.2017 |
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„Hotels.com”

19.10.2017 |
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„Brasserie”

„We are so glad Barbara is back from her knee surgery. She is so competent and so nice. We really missed her when we were at the hotel in late August. But now she is back, and the service at the Brasserie is as it should be!”

19.10.2017 |
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19.10.2017 |
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19.10.2017 |
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„ .Found the hotel to be a bit warm (problem in room 428 air con not cooling), and also while sat outside the Brasserie the staff were often distracted - after dinner we waited too long to pay so stood up and paid indoors..We had to repeatedly try to get staff to come to us - not very attentive. Hard to get the bill, had to stand and leave (paying while standing)..n/a.As mentioned - air con in 428 was mildly cooling, but failed to cool the room. Opening windows (disabling air con) made the room cooler. Other than that all other features of the room were very good.”

19.10.2017 |
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„Excellent”