5 star hotel Grand Elysee Hamburg
02.09.2018 |
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„A classy property in Hamburg”

„As a long time repeat guest of the hotel, I can confidently recommend this place to anyone who is wanting a stay that allows both work and leisure to be savoured in equal measure . ”

02.09.2018 |
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„my best hotel in Hamburg”

„my stayed was from 3 august 2018 to 1 September i enjoyed too much in Elysée ”

29.08.2018 |
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„UNTITLED”

26.08.2018 |
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„UNTITLED”

„I didnt like the confusion that happened when i wanted to stay for another night as the hotel informed that I have to pay for the changes of room reservagion that I made before my arrival. Bearing in mind that I booked through booking.come(with no fee for changes). At the end they say ok hou dont have to pay. Plus I didn’t like the attiude of one of the ladies who was working in the reciprion in dealing with my matter. ( her attidue with me was unprofessional , showing that she is annoyed and cannot tolerate me anymore). I really became pissed off of her way in dealing with me. . Stuff in the recepition should deal in a firendly and profeeiosnal way especially with people who are not living in Germany. Breakfast has no variety of food. Egg and ham ,fruits,and bread can be found in any Cafe.. the matter is about vareity of dishes from different cuisines. . The confusion of my bill payemnt ”

26.08.2018 |
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„UNTITLED”

24.08.2018 |
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„UNTITLED”

19.08.2018 |
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„UNTITLED”

„Michelin. Usb connections, in the tv more for kids, better pillow menu. No one helped us ”

19.08.2018 |
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„UNTITLED”

„Sometimes the internet can no connect”

19.08.2018 |
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„Excelent hotel”

„We Will come back, we are very satisfied and love to Stay there when we visit Hamburg ”

19.08.2018 |
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„UNTITLED”

„Cell phone in the room very bad connecting WiFi”

19.08.2018 |
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„UNTITLED”

15.08.2018 |
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„We made a trip to Heidepark from Copehagen, and stopped for one night in Hamburg on the way. I had researched luxury hotels in Hamburg online, and this one came up along with many other chain hotels. I read the reviews on Trip advisor and made a note of others peoples comments about how friendly the staff is, the hotel being very clean, the have a great spa, and most of all, the food being great. I booked our stay and we have just returned. I have will say that this is really a lovely hotel. From the moment you set foot, someone is greeting you, and the people at the front desk are just so sweet and very friendly. The hotel, its facilities, food, and the staff is fantastic. We already talked about booking when we go back down to Heidepark next year. We booked the family room, and I will say that, despite there not being many kids, EVERYONE is extremely friendly to families with children. There was an elderly man (maybe 80)in the pool (which by the way is huge, the pictures doesn't do it justice) while we were there, and he complained that there were kids in the pool, although we didn't even take up any space. We were not loud either (my kids are 3 and 4) and the woman at the spa just kindly reminded him that this hotel is for everyone, and sent him off with a polite and kind smile. At dinner at Theo's and lunch at Piazza we were also treated very well, and the waiters made sure that the kids got their food quickly so that my husband and I could enjoy our meal. We would definitely recommend this hotel weather you are a couple wanting that speciel get away or a family wanting that extra comfort and quality time. We will be back again for sure. Thank you for a great 24 hours at your hotel.”

15.08.2018 |
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„wonderful”

„very recommended in all aspects: food, cleanliness; staff ”

14.08.2018 |
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„UNTITLED”

09.08.2018 |
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„UNTITLED”

„we ordered 2 rooms for 3-5 August, and 1 night 7-8 August for 280 eoro per night, and that is o.k. When we came we ask again for the next night on, 7-8 August and you said 200 euro. On sunday 5 August we phoned you for another night 6-7 August, and you said again 200 euro. At the end we paid 210x2 euro instead 200x2 per 2 nights. We still thinking it is not fair. I am writing also for our friends family Schlussel. ”