5 star hotel Grand Elysee Hamburg
01.12.2016 |
|

„Conference Hotel”

„Very nice room, good and pleasant Location but not very welcoming and warm Service. .If you try a wine, you should be presented the wine bottle in order to see the Label. I tried two wines and had to ask for the Label to be shown. However, the bar man did not give any Information himself either. .Many travellers appreciate a water cooker and tea and coffee in their room. I asked Housekeeping and they brought one up. However, I was refused a coffee Sache. Also one complimentary water bottle for a double room booked for two People is not up to Standard. .I called up for a later check out and was given one until 14:00 without further costs. That is good Service to be expected..We booked through booking.com and due to cancellation policy the payment was deducted from the credit Card at end of the cancellation perios - without any notification or confirmation from your side. Even at the relative cold check in it was not even mentioned that the payment had already been made. ”

01.12.2016 |
|

„Without any question I recmmended this hotel”

„nice and very good place”

01.12.2016 |
|
01.12.2016 |
|

„Overall summary ”

„Excellent hotel with excellent facilities and helpful professional staff. Housekeeping top knot check. Just one downside no tea or coffee making facilities in room.”

01.12.2016 |
|

„We have been at the hotel for teen times, says erything.”

30.11.2016 |
|
30.11.2016 |
|

„we always stay at Grand Elysee”

„it is the kindness of the staff, the comfort of the rooms and the good atmosphere, that makes us keep coming back this time it was our 20 jubilee in ten years.”

30.11.2016 |
|
30.11.2016 |
|

„Very good”

30.11.2016 |
|

„The Picture of the pool is misleading. The Fish-eye lense make it look very much larger than it actually is. ”

30.11.2016 |
|
30.11.2016 |
|
29.11.2016 |
|

„To small fitness-facilities”

29.11.2016 |
|

„Waiting time top long”

29.11.2016 |
|

„Simply the best.”

„Will never stay anywhere else in Hamburg. Super nice rooms, clean, clean, clean. Friendly staff knowing their business - e.g. the staff in the restaurants acutally know what they are doing in terms of the food and wine recommandations. Top rating for the vibrant mood in the bar in the evening. Cool music !. I have already convinced á business connection of mine to switch to the Grand Elysee. All hotels should be like this.”