5 star hotel Grand Elysee Hamburg
23.12.2016 |
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22.12.2016 |
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„Almost...”

„Almost everything was really good about the hotel, but the way the breakfast was organised was quite a mess. Three different areas for breakfast, seemed to be managed separately, all were too full and it was up to you to eventually find a place to sit. You go to the first place, they suggest you go to the second place but have no idea whether there is any space there... you go to the second palce and that is also full so they send you to the third place where the same might happen. So, two issues - 1) not enough breakfast capacity to deal with the amount of guests. 2) poor and uncoordinated management of the breakfast capacity that was available.”

21.12.2016 |
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21.12.2016 |
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„The public areas of the hotel are stunning, and the number of restaurants allows a good choice for an evening meal. The concierge was very helpful and the information stand and cash machine were useful. One area we were disappointed with was the level of attention one of our requests had. We travelled with a seven month old baby and asked for a small breakfast each morning in our room (a little yoghurt, bread and fruit). On three occasions the breakfast wasnt delivered. I also suggested much smaller baby sized portions to reduce waste..Hotels.com.There were no kettles or tea making facilities in the room. In other hotels i have stayed in in Germany there has been the facility to pay for rental movies in your room, we asked at reception but there were no services such as this available. ”

20.12.2016 |
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20.12.2016 |
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„I have the last 10 years stayed at the hotel at least 50 times but the staff don`t know me and I was asked to fill in a paper with my name, address etc”

20.12.2016 |
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„Olympus Surgical Training”

„Heating did not work for the first three days”

19.12.2016 |
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„Ihr haben Uns mehrmals für die Zimmer über Kreditkarte bezahlen lassen - haben noch nicht angefufen aber wird getan (004521631184)”

19.12.2016 |
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„We were staying in room 610 , and by opening te window we could smell the kitchen ”

19.12.2016 |
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„every thing was perfect, only the rooms haven't any tea and coffee maker and facilities.”

19.12.2016 |
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„Pleasant stay with excellent service in the heart of Hamburg”

„Clean and spacious rooms. Very friendly and helpful staff. Service level is good (due to nightly noise disturbance (booming basses from a saturday night party) I received a price reduction for one night. The live music in the brasserie was impressive (especially the older musicians (70+) with a great mix of jazz and other music styles). So overall highly recommended..The owner (? with a Turkish name) made a rather arrogant impression and didn't take much time for a good advice. The waiters on the other hand were very friendly .Compared to other hotels (i.e. Kempinsky Bristol Berlin and Grand Hotel Vienna) quality of food is not as good as the other 5* hotels.”

19.12.2016 |
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„Great hotel! ”

„We had a great stay at the Elysee for a citytrip Hamburg. The service and people are absolutely excellent - 5*. We would recommend it to anyone!”

19.12.2016 |
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19.12.2016 |
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„First time in Hamburg - not the last...”

„What a terrific and elegant hotel - absolutely 5 star - from the welcome and car parking by service it was a plesure to stay in this hotel. Everything was in the best standard - room, lobby, 3 delicius restaurants, bar-lounge and always smiling and helpfull personell - we will recommand this hotel to every person we meet - and we will come back. ”

18.12.2016 |
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